​Welcome to the Parent ID Passport Support Center!

This platform is exclusively for our PIPs support customers. Here, we have designed a range of processes to help you troubleshoot and resolve any issues related to parent accounts and access.

To begin, we recommend you start with Parent Details Lookup. This resource allows you to search for specific parent details to confirm their existence of the parent in your tenant and perform ghosting/impersonation.

PIPS Current Status : OK

​Parent Details Lookup

​Synchronisation Logs

​Email Logs

Delta Logs

​Reset Parent Password

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